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Order are processed in 1-3 business days

Satisfied or refunded

Returns are accepted within 14 days of delivery.

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support@shopjourneyofficial.com

+1(602) 872-8414

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CONTACT US

9318 N 95th Way A-204 Scottsdale AZ 85258 USA

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Frequently Asked Questions

What sizes does Journey carry?

All styles come in: • One Size (0–18) • Plus (18–24) Our flowing silhouettes flatter a wide range of proportions.

How long do I have to return an item?

Returns are accepted within 14 days of delivery.

What is your shipping cost?

Shipping is free within the US on all purchases.

How long does shipping take?

USPS Standard: 5–10 business days.

When will my order ship?

Orders are processed in 1–3 business days.

Are final sale items returnable?

No. Final sale items cannot be returned or exchanged.

My package says delivered but I can’t find it. What should I do?

Once USPS marks a package as Delivered, Journey is not responsible for loss or theft. Please contact USPS for assistance.

Do you ship internationally?

Yes we do. Please note that different charges and duties may apply for international shipping.

Where can I get help?

Email our support team at support@shopjourneyofficial.com.